Blaby Dental Practice is OPEN, Monday to Friday. We are taking all possible precautions to ensure the safety of our staff and patients while we continue your dental care.
Calling the practice
Please make sure you keep your appointment if you have one; it’s going to be safe and it’s important we don’t waste limited resources. If you can’t make an appointment, your practice may be able to offer it to someone else who really needs it.
Please be assured that dentists are working within the current guidelines issued by governments and are doing their best to help patients wherever possible.
Receptionists are also doing their best to ensure that priority cases are treated as soon as possible. Please treat all the staff with respect. We know it can be stressful, but they are doing their best to help.
What are dental appointments like?
- Practices are using personal protective equipment such as mask, gloves and aprons and social distancing measures to keep staff and patients safe. Lateral flow testing is currently being carried out twice weekly for all staff to give staff the confidence they won’t pass on infections to patients, and reassure patients that the dental practice is safe to use.
- If you call to make an appointment, you will be asked some screening questions. You’ll be asked those same questions again at your appointment to see if anything has changed since you booked
- You will probably be asked to use hand sanitiser or to wash your hands when you arrive (and again before you leave)
- You will also be asked to wear a mask in the waiting rooms if you can
- You will also find that waiting rooms might look a little different with two metre markers in place
- You will also notice that the dental team may be wearing different protective equipment to what you are used to seeing – this will be to increase your protection
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
How you can help:
- Please do not arrive without an appointment
- With the exception of children and persons in need, patients should come alone
- Patients should attend wearing a mask if possible or be prepared to wear one. A distance of at least two metres mush be observed if another patient is present in the dental practice
- Please do not arrive early to the practice. If necessary, you should wait outside the practice
- Staff will not shake your hand
- If you show symptoms following appointment booking, you should contact NHS Test and Trace
It is likely to be some time before dental services can return to what you previously experienced as normal. However, our practice will be doing all we can to ensure you receive the treatment you require in the safest way.